Shipping policy
Shipping Policy
Thank you for shopping with Toolfeast. This Shipping Policy outlines the terms and conditions related to order processing, shipping, and delivery.
We are committed to providing a reliable and transparent shipping experience for all customers across the United States.
Shipping Availability
Toolfeast currently ships within the United States only.
At this time, we do not offer international shipping.
Shipping Cost
We offer free standard shipping on all orders within the United States.
There are no hidden shipping fees. Any applicable charges will be clearly displayed at checkout.
Order Processing Time
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Orders placed on weekends or holidays will begin processing on the next business day.
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You will receive an order confirmation email immediately after purchase.
Processing times may vary during high-demand periods or holidays.
Estimated Delivery Time
After processing, estimated delivery time is:
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5–10 business days within the United States
Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, or peak seasons.
Shipping Carriers
We use trusted shipping carriers such as:
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USPS
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UPS
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FedEx
Carrier selection depends on the destination and fulfillment location.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes:
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Tracking number
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Carrier information
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Estimated delivery date
You can use the tracking number to monitor your shipment status.
Shipping Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
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Holidays
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Severe weather conditions
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Carrier service interruptions
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High order volumes
Toolfeast is not responsible for delays caused by shipping carriers once the order has been dispatched.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered, please contact us immediately. We cannot guarantee changes once the order has been processed or shipped.
Toolfeast is not responsible for packages delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit:
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Contact our support team promptly
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Provide your order number and relevant details
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Include photos if applicable
We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Information
If you have any shipping-related questions, please contact us through our Contact Us page.
We aim to respond within 24–48 business hours.
Our Commitment
At Toolfeast, we strive to provide a dependable, efficient, and transparent shipping experience.
Your satisfaction is important to us, and we continuously work to ensure timely and secure delivery of your kitchen products.